El Cozumeleno Beach Resort, Cozumel ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Playa Santa Pilar Km. 4.5, Cozumel, Mexico, 77600

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Athletes Ocean View Room

Max:

2 persons

48 m²

Bed options:

2 Double beds

Sea view

Shower

Balcony

room details

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Garden View Room

Max:

4 persons

48 m²

Bed options:

1 King-size bed

Garden view

Shower

Balcony

room details

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Balcony Ocean View Double Room Guaranteed

Max:

4 persons

48 m²

Bed options:

2 Double beds

Sea view

Shower

Balcony

room details

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Getting around

A list of all available modes of transport

City Centre

Cozumel 5.2 km

Airports

Cozumel (CZM) 6.8 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Off-site car park

24-hour services

24-hour reception

24-hour security

Babysitting

General

No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
Hairdresser
Coffee shop
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Cycling
Tennis court
Billiard tables
Table tennis
Mini golf
Yoga class
Aerobics
Fishing

Services

Paid shuttle service
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Children's menu
Children's pool
Children's play area
Toys
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Playa Santa Pilar Km. 4.5, Cozumel, Mexico, 77600

Map view

Playa Santa Pilar Km. 4.5, Cozumel, Mexico, 77600

City landmarks

San Juan Beach

San Juan Reef

1.0 km

Cozumel Country Club and Golf Course

610 m

Km 6.5

Seaside golfing

730 m

Carr. Costera Sur Km 9. 5 Zona Hotelera Sur

Chankanaab Adventure Beach Park

5.3 km

Kukulcan Mall

La Ruta de las Indias

1.9 km

Mirador Puerto de Abrigo

3.1 km

Coral Wall Snorkel and Free Diving

3.6 km

Island

Museum of Cozumel

4.8 km

Hunab Ku

3.9 km

Monument

4.0 km

Church

Capilla de la Santa Cruz de Cuzamil

4.0 km

Parque Benito Juarez & Av. Rafael Melgar

Plaza Central

4.7 km

Synagogue

Chabad of Cozumel

4.6 km

Maya Heritage Monument

4.4 km

Av. General Rafael E Melgar 101

Coral Reefs Monument

5.0 km

Go Flyboard

4.4 km

Calle 30 27 y 29 Reject

Iglesia Olas de Gracia

4.4 km

La Tortuga

4.5 km

Mall

Forum Shop Center

4.6 km

Costera Sur Highway

El Cedral

5.3 km

Artwork

4.7 km

Avenida 15 north 449 Colonia Centro

Gallery Azul

4.7 km

Galeria Azul

4.7 km

Church

San Miguel Church

5.2 km

Church

Eben-Ezer Presbyterian Church

4.7 km

Calle 6 Norte 81

Aqua

4.8 km

Museo de la Isla de Cozumel

4.8 km

Southeastern point 2.5 miles off Costera Sur

El Caracol

5.3 km

Jacques Cousteau Monument

5.0 km

25 Avenida Entre Rosado Salas y 3 Sur

Galo Art Studio

5.3 km

Nearby

San Juan Beach

San Juan Reef

1.0 km

Restaurants

Restaurante Gaviotas

440 m

Carretera Costera Norte Km 4.8 Westin Hotel

La Cabana del Pescador

600 m

Carretera Costera Sur Norte Km 4.5 Across the street from the Westin Hotel

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

Great location

Friendly staff

Limited dining options

Inconsistent food quality

7.8/10

Very good

Rooms

8.0

Location

8.0

Service

9.0

Dining

6.7

4/5 based on 6967 reviews

#31 of 64 hotels in Cozumel based on Tripadvisor

Jeff

United States, November 2023

8.2/10

I had a wonderful stay at this hotel. The rooms were spacious with super views and balconies, and the staff was really nice. However, the dining experience was just slightly above average with some room for improvement. The service was impeccable, and the location was terrific, just a short distance from both the airport and downtown.

Rooms

9.0

My room was roomy with a fantastic view and a balcony. The staff was incredibly nice.

Service

9.0

The entertainment staff went out of their way to make my stay enjoyable. They were friendly and ready to assist with any questions I had.

Location

9.0

The location was great, just 10-15 minutes away from both the airport and downtown. The view from the bedroom window was amazing.

Dining

6.0

While the buffet served the same poor quality food every day, the service was just slightly above average.

Facilities

8.0

The poolside service we received was exceptional. Freddy, Miguel 1, and Miguel 2 made sure we had a great time.

Great location

Limited dining options

Alan

United States, November 2023

7.4/10

The hotel has spacious and clean rooms that are adequately furnished but show some signs of aging, offering a good value for money. However, there is a noticeable unpleasant odor of humidity and dirt in the rooms.

Rooms

7.0

The rooms were clean and big, but had some stains and outdated furniture. The smell of humidity and dirt was quite unpleasant.

Service

9.0

The service was excellent, with hardworking servers in the restaurants and bars. However, I wish they had informed us earlier about the reservation requirements for the Fine Dining restaurant.

Location

8.0

The hotel is conveniently located near Cozumel airport in a safe area, making it easy to access various attractions. The staff, especially Alex, Juan, Angel, Jose, and Miguel, provided exceptional hospitality.

Dining

6.0

The dining options were quite limited and repetitive, with changing menus but only a few tables available per seating. The breakfast was satisfactory, but lunch and dinner were disappointing.

Facilities

7.0

The hotel offers amenities like room service, car hire, dry cleaning, housekeeping, and shuttle services. However, improvements could be made in the food variety and dining experience.

clean

outdated rooms

Mark

United States, May 2023

8.2/10

Our stay at the hotel was quite pleasant, with clean rooms and friendly staff enhancing our experience. However, the limited outlets in the room and a slightly musty smell were minor issues. The location was convenient, providing quick access to the beach and shopping areas, although the older building lacked modern amenities like the new tower.

Rooms

8.0

The rooms were clean and spacious, but only had 2 outlets which were occupied by lamps.

Service

9.0

The staff, from waiters to housekeeping, were incredibly friendly and accommodating. Special shoutout to Aldo in the dining area for his warm hospitality.

Location

7.0

The hotel's location was great, offering a beautiful view of the ocean and a well-maintained beach. However, the interaction with the receptionist was disappointing.

Dining

8.0

The dining experience was fantastic, especially the homemade cakes.

Facilities

9.0

The hotel boasted impressive facilities, especially the pool area and beach amenities.